Welcome to Superfits Enterprises, Inc. We have created the following privacy policy to demonstrate our commitment to protecting your privacy, and to disclose our information-gathering and dissemination practices. This online privacy policy is here to tell you about, among other things, what we do with all the information Superfits Enterprises, Inc. collects through our Web site, how we use that information, and how Superfit s Enterprises, Inc. makes sure we keep it confidential at all times.We have the right to make changes to this policy if and it permits on a daily basis. Please make sure you check this privacy policy act on a regular basis. L et us know if you have any questions regarding this privacy policy act by contacting us at privacy@ Superfits .net

But first a note about children's privacy... We do not knowingly collect personal information from children under the age of 1 8 . If we have learn that we have inadvertently obtained personal information from a child under the age specified above , that information will be deleted from our system. We do give the child access to the message boards... But, we will monitor the information posted by every single person writing online. If we come across some information that should not be posted "IT WILL NOT BE AUTHORIZED AND IT WILL BE DELETED AUTOMATICALLY" Profanity, pictures and or inadequate verbal wording will not be tolerated and it will not be posted on our site. So, please make sure all conversations, information and or questions are kept in a more adequate clean manner.

Superfit s Enterprises, Inc. encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:

Teach kids never to give out personal information, unless supervised by a parent or responsible adult. This includes their name, address, phone,
school name or address , etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Web site privacy policies. Know how your child's information is being treated.

What information does Superfits Enterprises, Inc. collect?
In collecting your personal information, we aim to provide you with a more customized experience. This information lets us provide services and features that we think are more likely to meet your needs. Of course, users can browse our Web site without providing any personal information, but once you give us this personal information, you are not anonymous to us.

Superfits Enterprises, Inc. collects two types of information when you visit our Web site: information that may be used to identify you individually, such as your name and email address ("personal information"), and non-personal information, such as IP addresses, the type of browser you are using, and aggregated information about user activities on our Web site ("non-personal information").

Personal Information: We specifically request personal information from you at certain points on our Web site. For example, when you sign up for our newsletter, subscribe to our Web site, or when you purchase an item through our Web site, we collect personal information to complete the transaction. This information may include, without limitation, your name, shipping and billing addresses, telephone number, email address, and credit card information. If you apply to join our Affiliate Program, we may collect information about your business, including, without limitation, your (or your organization's) name, email address, street address, telephone number, tax identification number, and information about your Web site (e.g., the URL, the number of unique users and page views, the demographics of your user base, etc.). From time to time, we may also request personal information about you and your interests in surveys, contest entry forms, or in other ways. You may always choose not to provide us with your personal information; however, this may limit our ability to provide you with a specific product or service, or to offer you personalized content.

Non-Personal Information: When you visit our Web site, we also collect non-personal information, such as your IP address, which is a number that can be used to identify your location and Internet Service Provider. We may also collect the URL from which you came to our Web site and the URLs visited on our Web site. A URL is the full address of a Web site page, which may contain some personal or identifying information about the person who is viewing it.

Use of Cookies: We also use a feature of your browser called a cookie to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer-but not you-to our servers every time you visit our Web site. Cookies by themselves cannot be used to find out the identity of any user, but may be correlated with identity information in our log files. You can turn off the cookie feature by using your browser preference options, but you may not be able to utilize some services properly. Current versions of many Web browsers offer enhanced user controls for the placement and duration of cookies. Search for "cookies" under your Web browser's Help menu for more information on the cookie management features available to you.

Use of Pixel Tags: We also collect information through the use of "pixel tags" included in email messages we may send to you. Pixel tags are tiny graphic files, not visible to the human eye, that are included in HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient's computer will access our server to retrieve the pixel tag file, allowing us to record and store, along with the recipient's email address, the date and time the recipient viewed the email message, the fact that the recipient's email program is capable of receiving HTML-encoded email, and other standard logging information. The pixel tag also may see or read cookies.

How does Superfits Enterprises, Inc. use or disclose the information it collects?
Superfits Enterprises, Inc.'s Use of Personal Information and Non-Personal Information: We use your personal information to process your requests, to improve the features of our Web site, and to communicate with you. We may also use your personal information to personalize our Web site, to target advertising or promotions that may be of interest to you, and to analyze aggregate user data in order to improve our services. On occasion, we may also contact you about Superfits Enterprises, Inc. products or services that we think you will find useful. We might also contact you to see if you are interested in participating in market research regarding Superfits Enterprises, Inc.. For information about opting out of such communications, please see our Opt-Out Policy section below.

Cookies (again): We may use cookie and IP address information to count and track Web site visits in the aggregate, to personalize the Web site for each unique user, to control the frequency of individual advertisements to individual computers, and to target advertisements and promotions to broad demographic segments. We may also use IP addresses to help diagnose problems with our server, and to administer our Web site.

Customer Service Issues and Contacts: We may use your email address to contact you in response to customer service complaints you have submitted, to address a problem affecting your use of the service, or to verify information concerning a transaction.

Transaction Processing: When you make a purchase on our Web site, we may need to provide personal information, including information such as your shipping address, billing information, telephone number, and credit card information, to third parties, including product manufacturers and shipping companies, as necessary solely to complete the transaction.

Legal Requirements: We may disclose personal information when we deem necessary or appropriate to law enforcement or other entities or third parties as required by law or to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, identity theft, or otherwise to comply with the law or legal process, to respond to claims, to protect our systems and customers, to ensure the integrity and operation of our business and systems, or to protect the rights, property, or safety of Superfits Enterprises, Inc. and its employees or others.

Business and Accounting Disclosures: We may also disclose non-identifying transaction information to third parties for the purpose of accounting and record keeping. We may also disclose aggregate user data or non-personal information in order to describe our services to prospective business partners, advertisers, and others, but will do so only in a form that does not identify individual users.

Opt-Out Policy :
You may opt out of receiving communication from us, from Affiliated Companies, or from other third parties by emailing us at: privacy@Superfit s . net or writing to us at:

Superfits Enterprises, Inc.
P.O. Box 771225
Miami, FL 33177-1225
Attention: Privacy Policy Department

In addition, when we contact you via email, we may include instructions to unsubscribe from future emails if you so choose.

Security :
This Web site has industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control, and we make good-faith efforts to store your personal information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or our online products or services, and you do so at your own risk.

Other Web Sites; Links :
We may include links to Web sites operated by our business partners, affiliates, advertisers, and others. These third parties have separate data collection and privacy practices independent from ours, and thus Superfits Enterprises, Inc. cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.

CommunityCenter/Message Boards :
Our Web site includes online forums, message boards, and other interactive technologies that allow comments, messages, emails, and postings to be associated with a user's name or email address. Any information you post is public information and Superfits Enterprises, Inc. cannot control what use third parties may make of this personal information.

All of these forums are public. Please consider this before you post.

How can I correct, update, or delete my information?
Superfits Enterprises, Inc. does not currently have a method for users to delete the personal information contained in our database. However, you may change or update the personal information we have collected by sending an email to: privacy@Superfits.net Please include your email address, your order number, the name of the product you purchased, and the information you wish to change. In addition, you may delete the cookie stored on your computer, which will cause our system to perceive you as a new user with no known user data. You may also set your browser to reject cookies, but doing so may prevent you from using some of our services.

International Users
Like almost every Web site, Superfits Enterprises, Inc. may be accessed by an international audience. By visiting our Web site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.

What happens to my information if Superfits Enterprises, Inc. is sold to or merges with another company?
It is possible that Superfits Enterprises, Inc. and/or any of our assets may be acquired by an unrelated third party. In such a transaction, as the owner of this customer information, we may disclose or sell the information as an asset of the company in conjunction with the sale of our company or the sale of a portion of our assets to a third party. While we will endeavor to require the successor company to maintain this privacy policy, we cannot guarantee that our policy will remain in effect.

Refund & Return Policy
Please review carefully this refund and returns policy each time you place an order with us . We have the right to make changes to this policy if and it permits on a daily basis. Let us know if you have any questions regarding this returns/refunds policy act by contacting us at: refunds@superfits .net

45 DAY (6 weeks)
MONEY BACK GUARANTEE *
If you are not fully 100% Satisfied within with our product you can return the full package by the end of the 45 days or 6(six) weeks from your invoice date. The undamaged item(s) must be at our facilities within 10 days after your 45 days of guarantee is up. So, if your invoice purchase date is January 1, 2005 then we should have your return package at our receiving dept. no later than the end of the 3rd week of February 2005, to receive a full refund. (Excluding shipping, & handling charges) Just call us at 1-866-92-BE-FIT (3348) Returns Dept. or e-mail us: returns@superfits.net to get a return authorization number (RA) from our customer service department. All ITEMS MUST BE RERTURNED "UNDAMAGED" FOR A FULL REFUND.(ORIGINAL KITS ONLY/LITTLE KICKERS / TEEN HEAT KITS ONLY- EXCLUDING: WORKOUT EQUIMENT AND CLOTHING ATTIRE ).

What Doesn't Cover
No money back guarantee on workout equipment or any clothing attire.

Damaged Products
If you experience any problems when receiving your product, like if it has been damaged during shipping, always accept the shipment and mark it damaged and send it back to us. Superfits will send you out another package immediately.

Directions for Returns
Call us at 1-866-92-BE-FIT (3348) Returns/Refunds dept. No returns will be accepted without an RA number. All returned products must be in the same condition that they were received by you and in the original packaging. Please hold on to all packaging, instruction manuals, etc. until you are sure that you are happy with the products you have purchased.

Please note that return shipping charges are not included in the refund and it is your responsibly to pay for return shipping.
If you return a product damaged or not in the original box it is subject to a 25% restocking fee.
It is recommended that you use a shipping carrier that requires a signature for proof of delivery.

Shipping Information:
We have made shipping easy for you while making sure you get the best possible price. Superfits offers three ways to ship your product:

FedEx: Ground, Overnight,& 2 nd day
UPS, Ground, Overnight & 2nd day.
USPS Parcel Post, please allow 21 days for delivery.

If your order includes items that are to be shipped via Common Carrier, a Common Carrier delivery company will contact you to set up a delivery time. You must be at the delivery destination when your order arrives. Please note that Common Carrier does not deliver on Saturday or Sunday. Please sign for all your receivables.

Note:
Additional shipping charges may apply to residents outside the United States .

*If you have a question on refunds, returns or guarantee please contact us at: refunds@superfits.net or call our customer service line and have them direct you to our refunds/returns dept. at 1866-233-92-BE FIT (3348).

Please call our customer service number to obtain an RA number before sending any items to us!.

When will I receive my product after I return it?
When we receive your product with the RA number we will refund you within 10 working days.

Changes to This Policy
This policy may change from time to time. If we make any substantive changes to the policy in the future with regard to how we use your information, we will post those changes on our Web site in this location together with the date of the last update. Your continued use of the Web site after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our Web site.

Last changed: 04/25/2005

Contacting Superfits Enterprises, Inc.
Please feel free to share any comments and concerns with us. If you have any questions about this privacy policy or the practices of this Web site, please contact:

TOLL FREE:1-866-92-BE-FIT (3348) OR LOCAL: 305-233-3114.

Superfits Enterprises, Inc.
P.O. Box 771225
Miami, FL 33177-1225

or email us: privacy@Superfits.net

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