Refund & Return Policy
Please review carefully this refund and returns policy each time you place an order with us . We have the right to make changes to this policy if and it permits on a daily basis. Let us know if you have any questions regarding this returns/refunds policy act by contacting us at: refunds@superfits .net

45 DAY (6 weeks)
MONEY BACK GUARANTEE *
If you are not fully 100% Satisfied within with our product you can return the full package by the end of the 45 days or 6(six) weeks from your invoice date. The undamaged item(s) must be at our facilities within 10 days after your 45 days of guarantee is up. So, if your invoice purchase date is January 1, 2005 then we should have your return package at our receiving dept. no later than the end of the 3rd week of February 2005, to receive a full refund. (Excluding shipping, & handling charges) Just call us at 1-866-92-BE-FIT (3348) Returns Dept. or e-mail us: returns@superfits.net to get a return authorization number (RA) from our customer service department. All ITEMS MUST BE RERTURNED "UNDAMAGED" FOR A FULL REFUND.(ORIGINAL KITS ONLY/LITTLE KICKERS / TEEN HEAT KITS ONLY- EXCLUDING: WORKOUT EQUIMENT AND CLOTHING ATTIRE ).

What Doesn't Cover
No money back guarantee on workout equipment or any clothing attire.

Damaged Products
If you experience any problems when receiving your product, like if it has been damaged during shipping, always accept the shipment and mark it damaged and send it back to us. Superfits will send you out another package immediately.

Directions for Returns
Call us at 1-866-92-BE-FIT (3348) Returns/Refunds dept. No returns will be accepted without an RA number. All returned products must be in the same condition that they were received by you and in the original packaging. Please hold on to all packaging, instruction manuals, etc. until you are sure that you are happy with the products you have purchased.

• Please note that return shipping charges are not included in the refund and it is your responsibly to pay for return shipping.
• If you return a product damaged or not in the original box it is subject to a 25% restocking fee.
• It is recommended that you use a shipping carrier that requires a signature for proof of delivery.

Shipping Information:
We have made shipping easy for you while making sure you get the best possible price. Superfits offers three ways to ship your product:

• FedEx: Ground, Overnight,& 2 nd day
• UPS, Ground, Overnight & 2nd day.
• USPS Parcel Post, please allow 21 days for delivery.

If your order includes items that are to be shipped via Common Carrier, a Common Carrier delivery company will contact you to set up a delivery time. You must be at the delivery destination when your order arrives. Please note that Common Carrier does not deliver on Saturday or Sunday. Please sign for all your receivables.

Note:
Additional shipping charges may apply to residents outside the United States .

*If you have a question on refunds, returns or guarantee please contact us at: refunds@superfits.net or call our customer service line and have them direct you to our refunds/returns dept. at 1866-233-92-BE FIT (3348).

Please call our customer service number to obtain an RA number before sending any items to us!.

When will I receive my product after I return it?
When we receive your product with the RA number we will refund you within 10 working days.

Changes to This Policy
This policy may change from time to time. If we make any substantive changes to the policy in the future with regard to how we use your information, we will post those changes on our Web site in this location together with the date of the last update. Your continued use of the Web site after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our Web site.